Hello
We’re here to help with anything you need.
Orders & Shipping
Shipping times, tracking info, order changes.
Returns & Exchanges
Return policy, how to start a return, exchange rules.
Payments
Accepted payment methods, refunds, failed payments.
Product Information
Sizing, materials, care instructions.
Your Account
Managing your profile, addresses, password reset.
Contact Us
How to reach our support team.
Frequently Asked Questions
How long does shipping take?
Orders have various shipping times depending on where you are ordering from and what you are ordering. You can see the estimated time of arrival at checkout.
How do I track my order?
You can track your order from your account.
How do I make an account?
As of right now you can only create an account after checkout.
What is your return policy?
Items can be returned within 14 days as long as they are unopened, unused and in original condition. If the item has arrived damaged, please contact our support
How do I start a return?
Contact our support team or visit the Return Center page in your account.
What payment methods do you accept?
We accept payment methods such as debit/credit cards, Apple/Google pay and other local options.
Need help?
help@stilen.store